![]() There is absolutely no such experience in Communicator for Mac, and I have to manually change audio devices in System Preferences, which is a global change for audio output. Audio Device ExperienceĪs mentioned above, this doesn’t even compare to Lync. I can select the preferred audio device to use in Lync easily in the main window and this is very clear for users with illustrative icons. When you receive an incoming call, there is no way to forward it to another number or to voicemail. Pretty intuitive, straightforward and does like it says on the tin.Īs mentioned above, there is absolutely NO control over call forwarding. Then, when the other end picks up, the call becomes active and you talk like you normally would: First, Communicator starts dialling the number and you get a ringback sound in your speakers (the “ring ring” sound): So you go ahead, enter your number and hit Call and you get the following things happening. Note that a number you put into the field does honour Lync normalisation rules. Rather than being able to dial a PSTN number directly from the search field like you can in Lync, you have to first click the Call button in the main Communicator window, illustrated below.Īfter you do this, a side panel pops out the left hand side of the main Communicator window with a dial pad, a field to enter a phone number and a drop down list to select a contact from your contact list to dial. The Enterprise Voice experience is very disjoined compared to Lync. The Share Desktop button is exposed both in the main UI window and in a conversation window and works as you’d expect, popping out to the right hand side to view the users desktop. I can send IMs like I normally would in Lync and I can also escalate this to an audio and/or video conference.ĭelivered in a recent update, we now have desktop sharing, which wasn’t delivered in the original 2011 release. ConferencingĬonferencing is pretty straightforward, and you invite users using the Invite button in the top of the window. I can initiate an email, IM, audio or video call or add the contact to my contact list in Communicator from here. When I hover over a presence icon I get the above persona menu, which looks markedly different to the persona menu in Outlook 2010 on the PC and more “Mac-like”. Presence icons light up next to user’s names in emails, both for corporate and federated contacts. It does however feel very “Mac”, but this is because it’s basically Mac Messenger anyway.įull integration with Outlook 2011 is available from Communicator for Mac. In terms of what things look like, you get the general conversation experience, but it’s not as polished and natural as the Lync client. I can search the GAL like I can in Lync and return corporate users. Obviously we have presence here as expected, and any group you’ve created in Lync is reflected in the client. □ You get the general idea of what goes where. I’ve sanitised a few of these images, and the text and fonts look weird, but that’s just my dodgy skills in Paint. To expand on this, I’ve included some more details and screenshots below on certain areas to give a better insight into how things look in the UI. Just the branding/titles have been changed really.
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